Since vanished en route from Kuala Lumpur to Beijing on March 8, aviation …………….. have often dominated international news media and Internet chatter.

The Ebola outbreak in West Africa is the world's deadliest to date and the World Health Organization has now declared an international health emergency in response. However, scientists have not found any vaccine for …………….. yet.

The state or fact of having a duty to deal with something or of having control over someone is ……………..

Airlines often …………… seats and just expect people to be able to take the next flight if their flight is full.

I must be very unlucky because it seems I am always a victim of lost or delayed …………….

Choose the best answer among A, B, C or D

Interestingly, some companies foster a ……………. culture in their travel programs.

If the recruiters wanted to know which companies you had worked for, they had to look at ……………………

In his job, he …………………… a team of 20 members.

Read the text and choose the best answer to the question below:

MEMBERSHIP SURVEY

Enclosed with this issue of the Training and Education newsletter is the annual Training and Education Society of North America (TESNA) Membership Survey. Please take a few minutes now to complete the questionnaire and return it to the membership office. Postage is prepaid within the United States. The information you provide will help us more effectively meet the needs of our profession, and will inform us of the issue confronting all of us that you think are most important.

Thank you for your cooperation in this important information-gathering effort.

What has TESNA asked its members to do with the survey?

Read the text and choose the best answer to the question below:

MEMBERSHIP SURVEY

Enclosed with this issue of the Training and Education newsletter is the annual Training and Education Society of North America (TESNA) Membership Survey. Please take a few minutes now to complete the questionnaire and return it to the membership office. Postage is prepaid within the United States. The information you provide will help us more effectively meet the needs of our profession, and will inform us of the issue confronting all of us that you think are most important.

Thank you for your cooperation in this important information-gathering effort.

How did members receive the survey?

The part which deals with your name, age, address, telephone numbers and email address in a resumes is ……………………

My duties include contacting suppliers and chinking display of goods. At the end of the week, I have to …………………… everything to the boss.

I am …………………… training new staff and supervising them.

A large number of stores ware ungraded ……………………

Read the text and choose the best answer to the question below:

MEMBERSHIP SURVEY

Enclosed with this issue of the Training and Education newsletter is the annual Training and Education Society of North America (TESNA) Membership Survey. Please take a few minutes now to complete the questionnaire and return it to the membership office. Postage is prepaid within the United States. The information you provide will help us more effectively meet the needs of our profession, and will inform us of the issue confronting all of us that you think are most important.

Thank you for your cooperation in this important information-gathering effort.

How often does TESNA conduct a membership survey?

Banks need people who can follow rules and apply procedures. These tends to be organizations with ……………… - exact procedures that must be followed and imposed from above.

Which one does not belong to method of advertising?

Which is not a verb to do with advertising?

Which one does not belong to advertising media?