My first meeting with our overseas clients was a real ………………-opener. I had not seen that style of negotiation before!

The ……………… in the report must be precise and concise.

Sometimes it doesn’t really matter if you don’t know the culture. You just need to maintain a good-natured attitude and go ……………… the flow.

I get on like a house on ……………… with our Russian agent; we have common hobbies and the same sense of humor.

Business reports are documents which provide ……………… important information for management.

When I visit Taiwan for the first time I was like a fish out of ……………… everything was so different, and I couldn’t read any of the signs!

You ………………… write a short thank-you note to your host and hostess if you are entertained at their home.

A large number of stores ware ungraded ……………………

Read the text and choose the best answer to the question below:

MEMBERSHIP SURVEY

Enclosed with this issue of the Training and Education newsletter is the annual Training and Education Society of North America (TESNA) Membership Survey. Please take a few minutes now to complete the questionnaire and return it to the membership office. Postage is prepaid within the United States. The information you provide will help us more effectively meet the needs of our profession, and will inform us of the issue confronting all of us that you think are most important.

Thank you for your cooperation in this important information-gathering effort.

How often does TESNA conduct a membership survey?

Banks need people who can follow rules and apply procedures. These tends to be organizations with ……………… - exact procedures that must be followed and imposed from above.

Which one does not belong to method of advertising?

Which is not a verb to do with advertising?

Read the text and choose the best answer to the question below:

DANGER! Highway 10 westbound is closed for the next 13 miles because of rock slides. Detour here for Route 20 through Pine Luff, Wishper Falls, and Albion. Highway 10 can be re-entered at Exit 5, west of Albion. Motorists should expect delays.

Why is Highway 10 closed?

Visitors ………………… register with the police within one week of arriving. Anyone who does not can be fined $1,000.

Read the text and choose the best answer to the question below:

DANGER! Highway 10 westbound is closed for the next 13 miles because of rock slides. Detour here for Route 20 through Pine Luff, Wishper Falls, and Albion. Highway 10 can be re-entered at Exit 5, west of Albion. Motorists should expect delays.

Through how many cities will motorists be detoured?

The visitors ………………… enter the radioactive zone unless authorized.

She needs special ……………. as she has just had a serious accident. She bang her head against the front door.

Choose the best answer among A, B, C or D

Read the text and answer the given question:

Wanted: Bookeeper. Experience in word processing and high school diploma required. Part – time, 20 hours/ week. Hours negotiable. $10/hour. Inquiries: 981-1025

What wages are offered for the position?

Choose the best answer among A, B, C or D