[Unable to find Component]

Zalo Trợ thủ học tập HOU

Mẫu bằng tại đại học Mở Hà Nội HOU

Trợ thủ học tập HOU - Đại học Mở Hà Nội

Câu hỏi 373572 - English for hotel training (Tiếng Anh chuyên ngành khách sạn) - HM86

What is the order when you ask for guest’s imformation?

Các câu hỏi khác:

Câu hỏi 373574:
Why does the waiter say this?
“I am sorry but we’ve sold out the special of the day. May I recommend the stuffed flounder? It’s excellent!”

A. To present menu
B. To serve food
C. To take order
D. To suggest alternatives
Câu hỏi 373579:
Fill in the gap with correct verb for each step to check out
-I …… housekeeping department

A. Inform
B. Install
C. Installed
D. Informed
Câu hỏi 373593:
What is the correct order check-in for guests with reservation

A. 1. Identify guest’s booking
2. Borrow guest’s passport and fill in registration card
3. Welcome guests
4. Re-confirm reservation information
5. Inform deposit and determnine method of payment
6. Assign room and provide key card and breakfast coupon
7. Introduce hotel’s service and policies
8. Offer bellman service/ give direction
9. Thank and wish guest a good stay
B. 1. Welcome guests
2. Identify guest’s booking
3. Borrow guest’s passport and fill in registration card
4. Re-confirm reservation information
5. Inform deposit and determnine method of payment
6. Assign room and provide key card and breakfast coupon
7. Introduce hotel’s service and policies
8. Offer bellman service/ give direction
9. Thank and wish guest a good stay
C. 1. Identify guest’s booking
2. Borrow guest’s passport and fill in registration card
3. Re-confirm reservation information
4. Inform deposit and determnine method of payment
5. Welcome guests
6. Assign room and provide key card and breakfast coupon
7. Offer bellman service/ give direction
8. Introduce hotel’s service and policies
9. Thank and wish guest a good stay
D. 1. Borrow guest’s passport and fill in registration card
2. Identify guest’s booking
3. Re-confirm reservation information
4. Welcome guests
5. Inform deposit and determnine method of payment
6. Offer bellman service/ give direction
7. Assign room and provide key card and breakfast coupon
8. Introduce hotel’s service and policies
9. Thank and wish guest a good stay
Câu hỏi 373599:
Why does the receptionist say this: “Do you have a reservation, sir?”

A. To re-confirm reservation
B. To welcome guests
C. To identify guest’s booking
D. To assign room
Câu hỏi 373600:
Why does the hotel receptionist require the passport?

A. To keep as an insurance
B. To fill in the registration card for guests
C. To check guest’s identity
D. To check guest’s identity & To fill in the registration card for guests
Câu hỏi 373601:
Who will help guests with the luaggage?

A. Receptionist
B. Concierge
C. Bellman
D. Chef
Câu hỏi 373616:
What do you say when you want to do the upselling?

A. With just 10 more US dollars, you can stay in a Deluxe room with a view of the city and you can use the afternoon tea at our skybar
B. You need to pay 10 US dollars more to stay in a Deluxe room with the city view
C. 10 more US dollars will help you stay in a Deluxe room with the city view
D. Pay 10 US dollars more and you will stay in a Deluxe room with the city view
Câu hỏi 373617:
Can you finish the sentence?
“Good morning. SHT hotel. Reservation Department. …….”

A. “Good morning. SHT hotel. Reservation Department. Andrew speaking. How may I assist you?”
B. “Good morning. SHT hotel. Reservation Department. Andrew speaking”
C. “Good morning. SHT hotel. Reservation Department. May I help you?”
D. “Good morning. SHT hotel. Reservation Department. What do you want? ”
Câu hỏi 968812:
What kind of meeting is suitable for theatre style?

A. All of these above
B. speech
C. product launch
D. press conference
Câu hỏi 968813:
“It is 6 metres wide and 12 metres long” is used to ……..

A. None of these above
B. Shape
C. Seating arrangement
D. Describe size and dimension

DONATE

Để giúp chúng tôi phát triển sản phẩm tốt hơn, đạt kết quả học tập cao hơn

Trung tâm giáo dục thể chất và quốc phòng an ninh

Khoa kinh tế

Khoa đào tạo từ xa

Trung tâm đào tạo trực tuyến

Khoa đào tạo cơ bản

Khoa điện - điện tử

Khoa du lịch

Khoa Công nghệ thông tin

Viện Công nghệ sinh học và Công nghệ thực phẩm

Trung tâm đại học Mở Hà Nội tại Đà Nẵng

Khoa tiếng Trung Quốc

Khoa tạo dáng công nghiệp

Khoa tài chính ngân hàng

Khoa Tiếng anh

Khoa Luật

Bản tin HOU-TV số 06 năm 2025

Tuyển sinh đại học Mở Hà Nội - HOU