Complete the conversation with words from the box. Use each word only once.
A Did you read the article on Erik Weihenmayer? Isn’t he a fascinating person?
B Yes, he really is! Imagine being blind and ......a mountain!
A Even for people who can see, climbing a mountain is very difficult.
B You know, I was really surprised to learn that he is also a teacher and a ......athlete.
A People like Erik really ......people all around the world. Did you know that he is not the only person with a disability who has done amazing things?
B Yes! I read about Helen Keller in school. She was blind, deaf, and could not speak. Helen Keller became famous because of all the ......she had in her lifetime.
A Right! But people who have disabilities are not the only people who face ......We all have difficulties in our lives. We face challenges at home, at work, at school, and in relationships.
B I agree. Do you think challenges are good for us?
A Yes, I do. I think if a person is not ......and has ......then he or she can overcome most of life’s challenges. I believe that challenges make us stronger.
B You are right! I think that people like Erik Weihenmayer and Helen Keller really ......others to be brave and face life’s challenges and never give up.
A recruitment firm gives this advice to new workers:
It is important to ...... time in your relationships with others at ....... Get to know the people who work near you: ...... yourself to them and tell them something about yourself. If people ask for your help, always ...... positively. Don’t ...... emails or phone calls just because you are busy. If you make a mistake, it is better to ...... it and then apologise. When things go wrong, stay calm and ...... shouting and using bad language. Remember good ...... help to ...... your working ......, and you will find you can enjoy your work more.
Etiquette is the name we give to the rules for being polite in a social group. Business etiquette is important for people who often have to make new contacts and build relationships in their work. Politeness can also help to improve the working environment for people in the same office. Some cultures and situations are formal, which means that we have to follow rules; other cultures and situations are more informal.
Text 2 Office workers “admit being rude”
Most office workers say they are rude or bad-mannered at work. Two out of three workers regularly arrive late for meetings, most ignore emails and three out of four use bad language. In a survey of 1,000 workers, two-thirds say that pressure of work is the reason for bad manners.
Other common examples of bad office etiquette include ignoring colleagues and answering mobile phone calls during meetings. Using mobile phones in meetings is impolite and distracts others, research by the University of Surrey shows. If you respond to call when speaking to somebody, it means that the phone call is more important than the person, the survey said. If you answer a call during a meeting, it could mean that the meeting is not important.
Mr Jacobs, managing director of Office Angels, a recruitment firm say it is easy for people to forget their manners in the working environment, which is often very informal and very busy. Workers can forget proper etiquette such as introducing people at meetings, and this is often bad for working relationships.
Psychologist Dr Colin Gill believes that people are not as polite as they were twenty years ago. He said: ‘Courtesy is no longer something that is so much respected in our society.’ People think it is ‘stuffy to be polite or formal.’
Now some organisations are actually investing money in training their junior managers to be polite. Office Angels is encouraging people to arrive on time for meetings, turn off mobile phones and avoid bad manners at work is such a simple thing to do,’ Mr Jacobs says, ‘ and it can have a dramatic impact on improving your working environment and your relationships with others.’
The aim of the texts is to …………………………………….
A. reflect the fact of officer’s bad manners at work with illustrations
B. reflect the fact of officer’s good manners at work with illustrations
Listen to six short conversations. How does the second person reply in each situation? Predict the meanings of their replies by choose the correct description in italics.
1. John points out a mistake. Jane ...... for it.(apologizes/doesn't apologise)
2. Jack invites Barbara to dinner. Barbara ...... the invitation. (accepts/refuses)
3. John introduces Caroline Day to Barbara. Barbara ...... her. (knows/ doesn’t know)
4. Jack asks if he is allowed to park in front of the office. Jane says that he ....... (can/can't)
5. Barbara gives Jane a gift. Jane ...... it. (likes/doesn’t like)
6. Jack helped John to arrange his travel. It ...... a problem for Jack. (was/wasn't)
A Sea Turtles are some of the oldest species in the world. The earliest sea turtles appeared over 200 million years ago. Today, however, sea turtle are in trouble. Their populations are getting smaller due to human activities and climate change.
B In Australia, conservationists are studying the effects of climate change on sea turtles. They believe global warming may affect sea turtles in several ways. First, warming temperatures lead to rising sea levels. As sea levels rise, beach areas become flooded. Sea turtles lay their eggs in the beach sand. Flooding can destroy sea turtle nests and the eggs inside them.
C Global warming also raises the temperature of sand around a sea turtle’s nest. The temperature of the nest affects the sex of the turtle’s eggs. Warmer temperatures (above 84 degrees Fahrenheit, or 29 degrees Celsius) produce mostly females. Cooler temperatures produce more males. So, as global temperature rise, more female babies will be born. Scientists predict that in 50 years almost all sea turtle babies in northern Australia will be female.
D To survive these changes, sea turtles will need to adapt. But adapting is difficult because the environmental changes are happening quickly. In addition, sea turtles are more at risk from other dangers, especially ones related to human activities. For example, some populations are getting smaller because of predators brought in by humans. As conservationist Mariana Fuentes says, ‘We can’t be sure if sea turtles will adapt on their own.’ They may need our help to survive.
E One of Fuentes’s projects is at Turtle Camp, a beach in northern Australia. Here, Fuentes helps to protect turtles that are laying eggs. She works with a team of rangers and researchers. Together, they prevent predators such as wild pigs and dogs from eating the turtles’ eggs. Without the rangers’ help, the turtles were losing up to 90% of their eggs. Now there are fewer predators, so the turtles can safely lay their eggs.
Write the letter of the correct paragraph (A-E) from the reading next to its main idea.
...... 1. Seaturtles may need help to survive climate change and other dangers.
...... 2. Fuentes help to protect the areas where sea turtles lay their eggs.
...... 3. Sea turtles are old species, but they are now in trouble.
...... 4. Warmer temperatures affect the sex of sea turtles.
...... 5. Climate change is causing problems for sea turtles.
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